Announcing Some New Faces
It is with great pleasure that I would like to introduce two new team members joining the HEA infrastructure services team.
Donnie Donselman - Donnie comes to us with a wide array of IT support skills after 10 years in the IT industry. His certifications include:
• HP and Dell certified associate
• IBM Blade Server certified associate
• IBM Point of Sales certified associate
• NCR automated teller certified
Donnie also holds an Associates Degree in Computer Science along with years of proficiency in IT troubleshooting skills.
Patrick Brown - Pat joins us from the Kentucky Justice and Public Safety Cabinet Department of Criminal Justice Training Program where he has accumulated a wealth of knowledge in 7 years of service to their program. His certifications include:
• Cisco Certified Network Associate (CCNA)
• Cisco Certified Entry Networking Technician
• Comptia A+, Network+ and Security+ Certifications
Pat also holds two degrees from EKU, a B.B.A. in Economics ('97) and a second B.B.A in Computer Information Systems ('04).
Thank you for being a client of HEA while we continue to grow and develop our support team to help your business grow.

• HP and Dell certified associate
• IBM Blade Server certified associate
• IBM Point of Sales certified associate
• NCR automated teller certified
Donnie also holds an Associates Degree in Computer Science along with years of proficiency in IT troubleshooting skills.

• Cisco Certified Network Associate (CCNA)
• Cisco Certified Entry Networking Technician
• Comptia A+, Network+ and Security+ Certifications
Pat also holds two degrees from EKU, a B.B.A. in Economics ('97) and a second B.B.A in Computer Information Systems ('04).
Thank you for being a client of HEA while we continue to grow and develop our support team to help your business grow.